Author Archives: Mette

Linking Sales & Sourcing

Meet Claire Hou

Qingdao Office Manager, Sourcebynet China

Claire joined Sourcebynet in 2012 — drawn by the reputation of the company long before stepping through the doors. Over the years, she’s moved from Business Development to heading up the entire Qingdao office, where she now leads sourcing operations, builds supplier relationships, and ensures every function in the office works as one — while staying closely connected to sales teams in Denmark, Japan, the UK, and Australia.

 

As Jim Kas, Head of the Danish office, puts it: “Claire is exceptional at communication and team management — she creates clarity and alignment across borders, which makes a big difference for both suppliers and sales.”

 

Claire is the kind of colleague who thrives in complexity:“Coming from a setup with only one internal client, I was amazed by the sheer number of parallel projects here — and how Sourcebynet delivers quality results across the board. That’s only possible because of our great people.”

 

What motivates Claire? “Seeing the results we deliver together,” she says. She enjoys the complexity, driving results, and keeping the team energized — even on the most hectic days. “I’m in my element when we’re solving challenges as one team,” she adds.

 

Ask anyone in Qingdao, and they’ll tell you: Claire brings both structure and warmth. She’s known for her leadership, her deep industry know-how — and her love for cats (at one point, she had five… plus a golden retriever).

 

Her take on the SBN culture? “We trust, we share, and we respect one another’s work. That’s what makes it work.”

 

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Building Quality from the Ground Up



meet Simon Yeo

 

Simon Yeo, head of Quality & Compliance

Simon Yeo has been part of Sourcebynet since 2005. He’s played a key role in building the company’s global quality systems from scratch — and he’s still evolving with the business.

 

“As I celebrate 20 years with Sourcebynet, I reflect on a journey shaped by transformation, resilience, and growth. Coming from a structured environment like Sony, the early days were a stark contrast — there was no Quality department, and my first salary was issued by cheque. Yet it was within this raw and dynamic environment that I found purpose.”

 

Together with his colleague Chai, Simon developed Sourcebynet’s first Quality SOP — creating a foundation for scalable standards that are still used across the company today. Since then, he’s taken on a broader role in Compliance — and has never lost sight of what matters most: the people.

 

“The unwavering commitment, loyalty, and trustworthiness of our teams — that’s what truly defines Sourcebynet. It’s a privilege to work alongside such capable and dedicated colleagues.”

One of them is Benjamin Peadon, Sourcebynet’s Sustainability Manager:

 

“Working with Simon is like teaming up with a walking encyclopaedia of compliance and quality. His experience runs deep, and he always shows kindness and willingness to help at a moment’s notice. I’ve learned — and continue to learn — a huge amount from him.”

After two decades, Simon continues to evolve with the business — a quiet but consistent force behind Sourcebynet’s trusted reputation.



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From backup to frontline – meet a young talent



Meet Holly Wilkie

Sales Account Executive, United Kingdom FOB team

Holly Wilkie joined Sourcebynet through a business administration apprenticeship — and in just two years, she’s become a trusted sales account executive in our UK FOB team, working closely with customers and suppliers across Asia.

 

Day-to-day, she helps shape product ideas, follows them from first brief to launch, and ensures every detail is retail-ready — from technical specs and descriptions to live listings.

 

“I love learning new things, taking on challenges, and seeing how I can grow — both in my role and together with the team,” Holly says.

 

She works closely with our teams in Dongguan, Shanghai, Qingdao, and Indonesia, and finds energy in collaboration: bouncing around ideas, solving problems, and knowing that her work has a real impact.

 

As Suzanne Macleod, Head of UK puts it:
“Working with Holly is a joy every day — she approaches her development journey at Sourcebynet with integrity, enthusiasm, and a genuine thirst for learning, while always placing her customers at the heart of everything she does.”

 

Around the office, Holly is known for being both reliable and full of energy — always ready to deliver, and always up for a good chat.




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